Privacy Policy

Valuematrix Research ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you register on our website, subscribe to our services, or contact us. This may include:

• Full name and PAN card details (for KYC)
• Email address and mobile number
• Postal address
• Date of birth
• Payment information (not stored on our servers)
• Trading preferences and service selections

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website/source
• Device and operating system information
• Cookie data (see Cookies section below)

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our services
• Send research recommendations via SMS/WhatsApp/Email
• Process KYC verification as required by SEBI
• Communicate with you about your subscription
• Send promotional information (with your consent)
• Prevent fraudulent activity and ensure platform security
• Comply with legal and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Legal Requirements: When required by SEBI, courts, or law enforcement agencies.
• Service Providers: With trusted third-party vendors (e.g., SMS providers) strictly for service delivery.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred.
• With Your Consent: In any other circumstances, only with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes SSL encryption, secure servers, and access controls. However, no method of electronic storage or internet transmission is 100% secure, and we cannot guarantee absolute security.

Cookies Policy

We use cookies to enhance your experience on our website. Cookies are small text files stored on your browser. We use:

• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: To understand how visitors use our website (e.g., Google Analytics).
• Marketing Cookies: To track the effectiveness of our advertising campaigns.

You can control cookie settings through your browser preferences. Disabling certain cookies may limit website functionality.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Opt-out of marketing communications at any time
• File a complaint with the appropriate data protection authority

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. KYC documents are retained for 5 years as required by SEBI regulations. You may request deletion of your data after account closure, subject to regulatory retention requirements.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

For any questions regarding this Privacy Policy, contact us at: support@valuematrixresearch.com or call +91 98765 43210.